Delete Your Account

You can delete your CuratedCart account and personal information at any time. We offer two ways to do this — choose whichever is easier for you.

Option 1: Delete from inside the app (recommended)

FASTEST

If you still have the app installed

Open the CuratedCart app, sign in, then go to Settings → Account → Delete Account. Confirm the deletion. Your account and personal data are deleted immediately, and any active subscription is cancelled at the end of your current billing period.

Option 2: Request deletion from this page

If you don't have the app installed (for example, you've already uninstalled it), use the form below. We will verify your request, delete your account, and confirm by email within 30 days.

Heads-up: deleting your account is permanent and cannot be undone. If you only want to cancel a subscription, you don't need to delete your account — manage it directly in Google Play, your Apple ID Subscriptions, or by emailing support@stylme.co.za for PayFast/web subscriptions.

Account deletion request

Email address used to register your CuratedCart account * Full name on the account (helps us verify) * Reason for deletion (optional)

I confirm I am the owner of this CuratedCart account, or I am authorised to act on the owner's behalf.

I understand that deletion is permanent and that my profile, photos, wardrobe, saved outfits and request history will be deleted within 30 days.

Request received

We've received your account deletion request. We'll verify it from the email address you provided and confirm deletion within 30 days. If you have any questions, email support@stylme.co.za.

What happens after you delete your account

Data type	What happens	Timeframe
Account profile (name, email, password)	Permanently deleted	Within 30 days
Body shape, skin tone, height, weight	Permanently deleted	Within 30 days
Photos uploaded for try-on or wardrobe	Permanently deleted	Within 30 days
Saved outfits, wardrobe items, request history	Permanently deleted	Within 30 days
Encrypted backups	Overwritten	Within 90 days
Anonymised analytics (no personal identifiers)	May be retained	Indefinite
Subscription invoices and tax records	Retained as required by SA tax law, then destroyed	5 years (SARS requirement)

Cancelling a subscription

Deleting your account does not automatically refund or extend an active subscription. If you have a paid subscription:

Google Play: cancel via play.google.com/store/account/subscriptions.
Apple App Store: cancel via apps.apple.com/account/subscriptions.
PayFast / web: email support@stylme.co.za.

If you do not cancel, your billing relationship with the app store or PayFast continues independently of your CuratedCart account.

Need help?

If you have any difficulty with this process, email us at support@stylme.co.za from the email address linked to your account, and we will delete it for you.